Etihad launches Corporate Care to strengthen business traveler support
Etihad Airways has introduced a new feature called Corporate Care within its Etihad for Business program. It aims to provide priority assistance and closer coordination for companies and travelers on business trips, especially during travel disruptions.
What changed with Corporate Care
Corporate Care adds a strengthened support package for business travelers. Key elements include priority assistance during travel disruptions, help with rebooking, protection for reservations if a replacement aircraft is downgraded, and consideration of seating preferences if the aircraft is substituted. There are dedicated account management teams that serve as a direct contact point for company needs related to travel.
Who is affected
The program targets companies and individuals who travel for business and participate in the Etihad for Business program. It benefits corporate travelers facing disruptions such as delays or rearrangements and those who may require prioritized support and personalized handling during travel.
Practical next steps
Companies using Etihad for Business can inquire about Corporate Care and request the dedicated account contact. In the event of travel disruption, travelers should communicate through the corporate channel to access priority assistance, potential rebooking, or other protective actions described by the program. For travelers not yet enrolled in corporate programs, consider contacting your company’s travel manager or Etihad for Business reps to learn how to engage Corporate Care.
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